1. Open a supported web browser and type the URL address for the WebCRD Login page.

   Your WebCRD System Administrator will tell you the URL address for the Login page.

   A message informs you if your current browser cannot be used with WebCRD, and the Login page is not displayed. You may also see a message on the Login page if the browser you are using is not on the current list of certified browsers; however you may choose to continue using WebCRD with this browser. This may occur if your browser accepts automatic updates. Typically, WebCRD will work with a newer browser versions.

2. If the Domain drop-down is displayed, select your domain from the list.

   • Select Local Account to log in using a WebCRD user ID and password (local authentication).
   • Select Standard Account or another domain name to log in using your standard application User ID and password (if LDAP or SSO is used at your location).

3. Type your User ID and password, and then click Log In.

   If your account is missing any required contact information (phone, ZIP, etc.), you will be asked to fill in the required information before continuing.

   If your organization requires to you review and agree to a privacy policy, you will be asked to do that before continuing. After agreeing to the privacy policy, you won’t have to do this again unless your organization updates its policy.

Click Logout in the title bar at the top of any page.

If you don't have a WebCRD User ID, you can request one (if this feature is configured for your system).

1. Click the New User Registration link on the WebCRD Login page.

   This link text can be customized and may say something like Sign Up or Click here to register instead.

2. If prompted, click Accept to accept your organization’s privacy policy and continue to the New User Registration page.

3. Type your information on the New User Registration form.

   Asterisks indicate required information.

4. Click Register.

   The WebCRD login page is displayed again, and a message informs you that you will receive an email with a link to create your WebCRD password.

   • If your account needs approval, the email will be sent to your email address after your WebCRD System Administrator approves your account. You will have 48 hours from the time the email is sent to create your password before the link expires.
   • If your account does not need approval, the email will be sent to your email address immediately. You will have 20 minutes from the time the email is sent to create your password before the link expires.

5. Once you receive the email, click the link in the email to create your password for WebCRD.

   If you don’t create your password before the link expires, contact your WebCRD System Administrator to request a new password reset email.

If you forget your WebCRD password, you can request that the system send you an email with a link to reset your password (if this feature is configured for your system). Your existing password won’t be reset until you actually complete the password reset process, so if you remember your password and decide you don’t want to reset it, you can simply ignore the password reset email.

1. Click the Forgot your password? link on the WebCRD Login page.

2. Type your User ID  and the email address for your WebCRD account

   The email address must match the address on file for the User ID you specified (case-insensitive).

3. Click Reset password.

   The WebCRD login page is displayed again, and a message informs you that you will receive an email with a link to reset your WebCRD password. You will have 20 minutes from the time the email is sent to reset your password before the link expires.

4. Once you receive the email, click the link in the email to reset your password for WebCRD.

   If you don’t reset your password before the link expires, a message informs you that the link has expired. You can repeat the Forget Password? steps again to request a new password reset email.

   If you remember your password and decide you don’t want to reset it, simply ignore the email. You can log in to WebCRD as usual with your current password.

Reset your WebCRD password using the link in the email you received.

• If you requested a password reset using the Forgot Password? link, you will have 20 minutes from the time the email is sent to reset your password before the link expires. Your existing password won’t be reset until you actually complete the password reset process, so if you remember your password and decide you don’t want to reset it, you can simply ignore the password reset email. You can log in to WebCRD as usual with your current password.
• If your WebCRD System Administrator reset your password or has just approved you for a new WebCRD account, you will have 48 hours from the time the email is sent to reset or set your password before the link expires. You will not be able to log in to WebCRD until you complete the password reset process.

1. Click the link in the email you received.

   If the link has expired or already been used, a message informs you of that. Contact your WebCRD System Administrator to request a new password reset email, or repeat the Forgot Password? procedure again.

2. On the Reset Your Password page, type your User ID.

   User IDs are case-sensitive.

3. Type your new password, then type it again to confirm.

   Make sure that your new password conforms to all password rules.

   Passwords are case-sensitive.

4. Click Change Password.

   The WebCRD login page is displayed again, and a message informs you that your password was successfully updated. You can now log in to WebCRD.